Legacy Yen Tu - MGallery - Luxury hotel - Retreat Regulations

Retreat Regulations


Dear Valued Guest(s),

 

A Warm greeting from Legacy Yen Tu – MGallery!

 

In order to bring you a memorable stay, we would like to inform you about our general regulations as below:

 

1.Legacy Yen Tu – MGallery is a non-smoking property. A penalty fee shall be charged should there is any smoking smell in your guestroom valued at VND 5,000,000/case.

2.Legacy Yen Tu – MGallery does not accept pets. A penalty fee shall be charged at VND 5,000,000/case.

3.In order to ensure fire safety as well as yours, none of the kitchen appliances is allowed to use in the guestroom at Legacy Yen Tu – MGallery.

4.Time for photo shooting in corridors and public areas is from 10 am to 5 pm in order to not affect the relaxing of other guests.

5.All in-room amenities are to be used during your stay and cannot be taken. Should you would like to purchase them, kindly refer to the “Take Me Home” list and pay at reception.

6.To keep the safety of your children and the relaxing of other guests, please keep in mind that children are not allowed running around the lobby, lounge, and guest corridors areas.

7.The guest room door must always be closed to maintain privacy and minimize the noise for guests who stay in the room nearby.

8.In order to avoid the loss of your belongings and contribute to the beautiful surrounding, please do not hang either clothes or hangers on the balcony.

9.After check-out, should you forget any of the personal items and be found, we shall send over to your suggested address and the shipping fee is paid by you.  If there is no claim from you, the lost and found items shall be kept within 3 months.

10.Check out time is 12 noon, a late check-out can be arranged but is chargeable and subject to availability. Please contact reception should you would like to extend your check-out time.

 

We wish you a memorable stay at Legacy Yen Tu – MGallery and look forward to welcoming you back in the near future.

 

Live the Legacy,

Hotel Management

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